Legal
Privacy Policy
Information We Collect
We collect only the information necessary to operate and improve Refinee.
Account Information
- Name
- Role or job title (optional)
- Email address
- Company name
Usage Information
- Pages visited
- Feature usage
- Platform activity logs
- Device and browser information
Customer Data
- Security questionnaires uploaded to the platform
- Evidence documents and attachments
- Responses generated and approved within Refinee
Communication Information
- Emails sent to founder@refineeai.com or support@refineeai.com
- Demo requests and contact form submissions
How We Use Your Information
We use your information to:
- Provide and operate the Refinee platform
- Generate questionnaire responses and workflow automation
- Improve product performance and reliability
- Communicate about product updates and support requests
- Maintain security, audit trails, and compliance functionality
- Respond to inquiries and demo requests
We do not sell your data.
We do not use customer data to train AI models.
Data Protection
We implement security controls designed to protect your information.
- Encryption at rest (AES-256)
- Encryption in transit (TLS 1.3)
- Tenant data isolation
- Role-based access controls
- Immutable audit logging
- Daily backups and recovery procedures
Access to data is limited to authorized personnel only.
Data Sharing
We do not share your data except:
- With trusted infrastructure providers (hosting, storage, analytics)
- When required by law or legal process
- To protect the rights, security, or integrity of Refinee and its users
All service providers are required to maintain appropriate security and confidentiality protections.
Data Retention
We retain data only as long as necessary to:
- Provide the service
- Meet legal obligations
- Maintain audit history
- Resolve disputes
You may request deletion of your data at any time.
Questions? Email founder@refineeai.com.